Original Decor Created by Local Metal Crafters
Hammered Silver
Well, at least most of the time. We're happy to talk to you or respond to your email, but here are some things that most of our clients like to know:
Q: When will you deliver my arch?
A: In most cases, we'll deliver 3 hours before your ceremony start time so that your florist has time to add the pretties.
Q: When will you pick up the arch?
A: After your guests have moved from the ceremony area to the reception, we'll retrieve the arch.
Q: How much does delivery/set up/retrieval cost?
A: It depends on where your wedding is happening. Here are some ballpark prices: San Diego/Temecula = $135; Orange County = $140-150; LA County and Palm Springs = $175 - $200.
Q: Does delivery cost more if I rent more items from you?
A: No, we like it when you order more. We're coming to your wedding anyway (thanks for the invite, BTW!) so we're happy to bring more stuff with no extra delivery fee.
Q: What if I want to use the arch for my reception too? Can my friends/dad/groomsmen/wedding planner/random guy with a dolly move it?
A: Our arches are sturdy because we don't want them to tip over if there's wind or collapse if your florist really gets carried away (seriously, our lead guy welded for NASA so these things aren't going anywhere). So, they're heavy and only our staff are insured for moving our products. If you want it moved, we can do that for you and the cost ranges from $95 to $120 depending on how difficult or far the move is from ceremony to reception.
Alternately, many florists decorate our arches with floral arrangements that are easily removed and can be transported to the reception. All you need is a good pair of garden clippers to cut the zip ties or wires.
Q: Speaking of insurance, you are insured, right?
A: Yes, well insured with general liability, vehicle insurance and worker's comp for our staff. We're a little bunch of rule followers.
Q: How do I make my reservation?
A: Click the green "Rent Now" button that tells us the when, what and where of your wedding. We'll respond quickly with an answer. To reserve, we collect 50% and the balance is due two weeks prior to your wedding. Payment is via check, ACH or credit card.
Q: You seem really thorough.
A: Glad to see that's not a question....but yes, while we're fun people (as fun as welders can be.....), we also realize this is a big day and you want people and companies who will follow through. We're those kind of people.
Q: Still wanna talk? Got more questions? Wanna show us pictures of your dog (yes please)?
A: We're easily accessible at (858) 354-8940 (phone or text) or via email at vmccartney@enticingtables.com.
Well, at least most of the time. We're happy to talk to you or respond to your email, but here are some things that most of our clients like to know:
Q: Do you keep these products in stock?
A: We make extras of some of our most popular items and keep them in stock, but most of the time, we don't make it 'til you order it.....like Jack in the Box...or is that Carl's Jr.? Anyway, you get the drift.
Q: How long does it take to make my order?
A: That depends on the products, the quantity and our current production schedule. Generally, you can rely on it taking two weeks or less but we'll give you specifics before you place your order.
Q: How much is shipping?
A: It depends on where, what and how many we're shipping. We use either Fed Ex Ground or a freight carrier depending on which is least expensive. In either case, we charge you what they charge us - no mark up on shipping. When you click the "Buy Now" button, it'll prompt you for the products you want and your shipping address. We'll return an invoice including the shipping cost to you.
Q: If I'm within driving distance, can I just pick up rather than having my items shipped?
A: Absolutely! We fabricate in a barn on our ranch style property so wear flat shoes and expect to see some critters.
Q: Why can't I just do a long-distance rental?
A: The short answer is that it would make my freight guys and Fed Ex happy, but not you or us. Round trip shipping is costly, products don't get returned on time, they don't get packed correctly....blah, blah, blah. We did try it and honestly, it was a disaster. If you're looking for your own wedding, we always suggest asking your vendor (florist, baker) if they may consider buying the products you like and renting them to you. They'll get plenty of future use with their other clients.
Q: Do you sell internationally?
A: Yes, we've shipped to Italy, Australia, Canada, England to name a few.
Q: Do you offer a wholesale discount?
A: The prices here reflect materials and labor so they're prices offered to everybody. We do offer a quantity discount. Generally 10 or more of any given item earns you a 10% discount. Also, shipping is a little more cost effective when shipping in quantity.
Q: Can you make something totally custom?
A: Sure, we do that a lot. Pictures or drawings are a really good starting place.
Q: How much does custom work cost?
A: Umm....that depends....are we making a Toyota or a Tesla?
Q: Still wanna talk? Got more questions? Wanna show us pictures of your dog (yes please)?
A: We're easily accessible at (858) 354-8940 (phone or text) or via email at vmccartney@enticingtables.com.