Empire Canopy/Chuppah

You’ve got questions and we’ve got answers….

Well, at least most of the time. We’re happy to talk to you or respond to your email, but here are some things that most of our clients like to know:

Q: When will you deliver my arch?
A: In most cases, we’ll deliver 3 to 4 hours before your ceremony start time so that your florist has time to add the pretties.

Q: When will you pick up the arch?
A: After your guests have moved from the ceremony area to the reception, we’ll retrieve the arch.

Q: How much does delivery/set up/retrieval cost?
A: It depends on where your wedding is happening. Here are some ballpark prices: San Diego/Temecula = $170-$180; Orange County = $190 – $210; LA County and Palm Springs = $250 – $280.

Q: Does delivery cost more if I rent more items from you?
A: No, we like it when you order more. We’re coming to your wedding anyway (thanks for the invite, BTW!) so we’re happy to bring more stuff with no extra delivery fee.

Q: What if I want to use the arch for my reception too? Can my friends/dad/groomsmen/wedding planner/random guy with a dolly move it?
A: Our arches are sturdy because we don’t want them to tip over if it’s windy or collapse if your florist really gets carried away (seriously, our lead guy welded for NASA so these things aren’t going anywhere). So, they’re heavy – particularly once they’re loaded up with beautiful flowers – and only our staff are insured for moving them. If you want your arch moved, we can possibly do that for you if we have staff available. The cost depends on the number of staff needed and the complexity of the move from ceremony to reception.

Alternately, many florists decorate our arches with floral arrangements that are easily removable and can be transported to the reception. All you need is a good pair of garden clippers to cut the zip ties or wires.

Q: Speaking of insurance, you are insured, right?
A: Yes, well insured with general liability, vehicle insurance and worker’s comp for our staff. We’re a little bunch of rule followers.

Q: How do I make my reservation?
A: Click the green “Rent Now” button that tells us the when, what and where of your wedding. We’ll respond quickly with an answer. To reserve, we collect 50% and the balance is due two weeks prior to your wedding. Payment is via check, ACH or credit card.

Q: You seem really thorough.
A: Glad to see that’s not a question….but yes, while we’re fun people (as fun as welders can be…..), we also realize this is a big day and you want people and companies who will follow through. We’re those kind of people.

Q: Still wanna talk? Got more questions? Wanna show us pictures of your dog (yes please)?
A: We’re easily accessible at (858) 354-8940 or via email at vmccartney@enticingtables.com.

You’ve got questions and we’ve got answers….

Well, at least most of the time. We’re happy to talk to you or respond to your email, but here are some things that most of our clients like to know:

Q: What is the “you paint” discount?

A:  We offer two different finishes: powdercoat and unpainted/you paint.  Powdercoat (website price) is a good choice as long as you never want to change the color.  On the other hand, many of our clients want to be able to change the color for future events.  In that case, we fabricate and ship your items unpainted and you can paint with normal spray paint as often as you like.  Because you’re handling some of the work, we discount your purchase 10%.

Q: Do you keep these products in stock?
A: We make extras of some of our most popular items and keep them in stock, but most of the time, we don’t make it ’til you order it…..like Jack in the Box…or is that Carl’s Jr.? Anyway, you get the drift.

Q: How long does it take to make my order?
A: That depends on the products, the quantity and our current order pipeline.

Q: How much is shipping?
A: It depends on where, what and how many we’re shipping. We use either Fed Ex Ground or our contracted freight carrier depending on which is least expensive. In either case, we charge you what they charge us – no mark up on shipping. When you click the “Buy Now” button, it’ll prompt you for the products you want and your shipping address. We’ll return an invoice including the shipping cost to you.

Q: If I’m willing to drive, can I just pick up rather than having my items shipped?
A: Absolutely! We love meeting our clients.  You’ll save a lot of money by doing this plus we’ll show you how to put everything together.

Q: Why can’t I just do a long-distance rental?
A: The short answer is that it would make my freight guys and Fed Ex happy, but not you or us. Round trip shipping is costly, products don’t get returned on time, they don’t get packed correctly….blah, blah, blah. We did try it and honestly, it was a disaster. If you’re looking for your own wedding, we always suggest asking your vendor (florist, baker, caterer, venue) if they may consider buying the products you like and renting them to you. They’ll get plenty of future use with their other clients.

Q: Do you sell internationally?
A: Yes, we’ve shipped to Italy, Australia, Canada, England to name a few.

Q: Do you offer a wholesale or event industry discount?
A: No, 99% of our business is with event pros.  The prices here reflect cost of materials and labor to make the products.

Q: Can you make something totally custom?
A: Sure, we do that a lot. Pictures or drawings are a really good starting place.

Q: How much does custom work cost?
A: Umm….that depends….are we making a Toyota or a Tesla?

Q: Still wanna talk? Got more questions? Wanna show us pictures of your dog (yes please)?
A: We’re easily accessible at (858) 354-8940 or via email at vmccartney@enticingtables.com.

When you buy a product, our standard finish is powder coat. Powder coat is great…as long as you never need to change the color.

Because so many of you want to change the color for future events (we get you!), we also offer a raw/unpainted option. You can paint with regular spray paint and because you’re handling some of the work (can we hire you?), we discount the pieces 10% when you choose that option.